Returns & Exchanges

At Robert Goddard, we want you to be completely satisfied with your luxury purchase, which is why we offer a straightforward 14-day return policy for all online orders. Items must be returned in their original, unworn condition with all designer tags and packaging intact to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Log into our online returns portal using your order number and email address to select the items you wish to send back and receive your return authorization.

• 2.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all designer labels and security tags remain attached to avoid any processing delays.

• 3.
  Ship the Parcel

  Affix the provided return shipping label to your package and drop it off at your nearest authorized courier point, making sure to obtain a proof of postage receipt.

• 4.
  Refund Processing

  Once our quality control team inspects your return, we will issue a refund to your original payment method within 5 to 7 business days.